Good to know
Frequently asked questions
Everything you need before your visit. Still wondering? Call us at (604) 541-2543.
Before your treatment
Do I need a consultation before my treatment?
Not for most treatments. Before facials, lash lifts and waxing, your therapist asks a few quick questions about your skin, sensitivities and goals before starting. If you’re unsure which treatment is right for you, call us or choose “Not sure yet” on the request form.
Is the consultation free?
Yes. The short chat before your treatment is always included at no extra cost.
How many sessions will I need?
Most massages and spa packages are enjoyed as a single visit. For skin concerns, facials such as the Skin Perfecting Facial or Hydra Facial often give the best results as a series, and your esthetician can suggest a schedule.
Is there downtime after treatments?
Usually none. Skin may look a little pink for a few hours after some facials or waxing. After waxing, avoid hot tubs, saunas, tanning and heavy exercise for 24 hours. After a massage, drink plenty of water.
What should I do when I arrive?
Please arrive 10 to 15 minutes early to settle in with a cup of tea. Let us know about any allergies, injuries, medical conditions or pregnancy so we can tailor your treatment.
Visiting & booking
Where are you located? Is parking available?
We’re at 1115 Vidal Street, White Rock, a few minutes from the pier and the Marine Drive promenade. Lots of paid parking is available nearby. We’re open Monday to Friday 10am – 6pm, and Saturday and Sunday 10am – 5pm. Map and directions.
How do I book an appointment?
Fill in our online request form or call (604) 541-2543. We’ll confirm your time by phone or email.
Do you host private spa parties?
Yes! We love hosting private spa parties for bridal showers, birthdays, bachelorette parties, girls’ days and other celebrations. Tell us your date, how many guests and the treatments you’d like, and we’ll plan a day just for your group. Call (604) 541-2543, email relax@naturaloasisdayspa.com, or send a request with your party details in the notes.
Can I pay for a treatment online?
Yes. Choose any treatment on the spa menu and select “Buy” to prepay securely with Square. Then call us or send a request to choose your time.
Gifts & the experience
Do you offer gift cards?
Yes. Buy an eGift card in any amount, or gift a specific treatment with a personal message, right here on our website. Gift cards never expire.
What makes the experience different?
Natural products, unhurried treatments and a calm, local West Coast setting just up from the beach. Every spa package includes hot towels, candlelit heated beds, snacks and complimentary coffee or tea.